FAQ

Medbidding is an international platform. You can choose from thousands of secondhand medical products. You can make price bids and negotiate. All ads are audited by expert engineers. Products are inspected before delivery. Compliance with ad specifications is verified. Our unbiased AI robots report products transparently. The Secure Payment system protects both your money and the product.

Wide Product Range: We offer access to thousands of different secondhand medical products. You can easily find the device you need.

Price Bidding: You can make price bids for products you like. Medbidding engineers forward your bid to the seller. You can buy products at your desired price.

Ad Auditing: All ads are audited and added to the correct categories. Products you purchase are inspected before delivery. Compliance with ad specifications is verified.

AI Report: Our unbiased AI robots create an evaluation report for each product. These reports transparently show the product condition.

Secure Payment: You make your payment to Medbidding. The product is delivered to you after inspection. The seller is paid after the product is delivered to you. Your money and property are safe.

Approved and Starred Products: “Approved Product” ads are pre-inspected and ready for delivery. “Starred Product” ads let you contact the seller directly. In “Starred Product” ads, processes are managed directly between buyer and seller.

Medbidding is an international platform. You reach buyers from all over the world. Membership and ad creation are free. All ads are audited by expert engineers. Your ads are added to the correct categories. Your product is inspected before delivery to the buyer. Compliance with ad specifications is verified. Our unbiased AI robots report your product transparently. The Secure Payment system protects your money and pays you.

Free and Easy: Membership and ad creation are free. You pay no fees until your product is sold. You can add unlimited ads.

Wide Buyer Audience: You reach buyers from all over the world. Your ads are listed in search engines. You can sell products at your desired price.

Ad Auditing: All ads are audited and added to the correct categories. Products are inspected and reported. Compliance with ad specifications is verified.

AI Report: Our unbiased AI robots create an evaluation report for each product. These reports transparently show your product’s condition.

Secure Payment: The buyer pays Medbidding. The seller is paid after the product is delivered to the buyer. Your money and property are safe.

Approved and Starred Products: “Approved Product” ads are stored for free. In “Starred Product” ads, the seller’s contact information is published and buyers contact the seller directly. In “Starred Product” ads, processes are managed directly between buyer and seller. Both ad types are featured on the platform.

The “Medbidding Approved” label is added to the sales ads of products that have been physically checked by Medbidding engineers.

These products stand out on the platform and are listed as a priority. Since they have been checked and approved, these products are more reliable and are preferred by buyers. Since their technical checks have been done in advance, they can be delivered quickly. Thanks to the “Medbidding Approved” system, we are able to speed up sales by shortening operational processes.

In addition, the “Medbidding Approved” label is added to the product ads of our members registered in the Medbidding Supplier System and our partners in other countries.

There are three ad types on the Medbidding platform: Standard Product Ad (product at seller’s address, free listing), Approved Product Ad (product in our operation center, pre-inspected, featured, free listing), Starred Product Ad (product at seller’s address, paid promotion, seller info visible, direct contact).

Standard Product Ad: Standard products are at the sellers’ addresses. When you order, the seller ships the product to our operation center. After technical inspection, the product is delivered to the buyer. Free and unlimited listing duration.

Approved Product Ad: Approved products are in our operation centers. Technical inspections are already completed and ready for delivery. Featured on the platform and prioritized in search results. Free storage included. Can be delivered to the buyer immediately. Free and unlimited listing duration.

Starred Product Ad: Paid promotional service. The seller’s contact information (name, phone, email) is published on the ad page. Buyers contact sellers directly. Listed at the top of homepage, search results, and category pages. Technical inspection, delivery, and payment terms are based entirely on buyer-seller agreement.

The product’s location and delivery process vary by ad type. Standard products are with the seller. After payment, they come to our operation center for inspection, then delivered to the buyer. Approved products are in our warehouses, ready for immediate delivery. Starred products let you contact the seller directly to discuss delivery details.

Standard Product Ad: Products are at the seller’s address. When you order, payment is collected (full payment or deposit). The seller then ships the product to our operation center. Our expert engineers inspect it and confirm it matches the ad specifications. Once inspection is complete, the product is delivered to the buyer. Delivery time depends on the product category and buyer/seller locations.

Approved Product Ad: Products are in our operation center in Turkiye, or in our partner country operation centers. Technical inspections are already completed. They are ready for delivery. After payment, the product can be delivered immediately.

Starred Product Ad: Products are at the seller’s address. The seller’s contact information is published on the ad page. Buyers contact the seller directly to discuss price, delivery, shipping, and all other details. Technical inspection, delivery, and payment terms are based entirely on buyer-seller agreement. The Medbidding team assists when either party requests support, but the transaction happens between buyer and seller.

Shipping Terms: Shipping costs depend on buyer and seller locations. In Turkiye sales, the seller pays shipping to our operation center. From the operation center to the buyer, the buyer pays shipping. When both buyer and seller are outside Turkiye, the process differs. If there is a local operation center in the seller’s country, the seller pays shipping to that center. Inspections happen there. The buyer pays shipping from the center to their address. If there is no operation center in the seller’s country, inspections happen via remote video call. The product ships directly from seller to buyer. The seller covers this shipping cost. Free shipping may be available in some categories.

In order to add a “Medbidding Approved” product ad to the platform, your device must be physically checked by our engineers. After adding the sales ad to the platform, you must bring the device yourself or deliver it to our store via a cargo company.

Your device is received by our engineers with a delivery report. It is kept in our warehouse to be sold on your behalf. After the device is checked, your ad is updated and you are informed.

Medbidding Supplier System is a member group to which our members who trade secondhand medical devices are added. We contact the members of the supplier group for secondhand medical product requests that are not advertised on the platform. In line with the requests from the buyers, automatic messages are sent to our members in the supplier system. This system helps to sell needed medical devices faster. Hundreds of new requests coming to our platform are filtered by our engineers. Requests that are likely to result in sales are forwarded to our members through the Medbidding Supplier System and the products are expected to be added to the platform. When the ads of the requested products are added to the Medbidding platform, the buyers are contacted by our engineers.

We send automatic notifications about the required medical products to your e-mail address registered on the Medbidding platform and/or to the Whatsapp Medbidding channel. Registering to Medbidding Supplier System is free. You can contact us through our communication channels and let us know that you would like to register to the Medbidding Supplier System. You can also follow our Whatsapp Medbidding channel for current requests.

Follow the Whatsapp Medbidding channel for notifications » https://whatsapp.com/channel/0029VaG0kct2ER6oPEW8dn0Q

Yes, we can assist you with the ad creation process.

To add an ad on your behalf, please provide the following information: Your name, surname, phone number, and email address, along with clear product images, brand, model, and your determined Medbidding sales price.

Upon receiving this information, we will create an account and add the product ad on your behalf. Subsequently, your system-generated login details will be automatically sent to your email address. For your security, we recommend logging in and changing your password.

Please contact us if you encounter any issues during login or password updates. We would be happy to assist you.

Yes, we provide realistic price suggestions appropriate for the market for ads added to the Medbidding platform. This price analysis can only be performed after the ad has been added to the platform.

All ads added to our platform are regularly audited by our engineers. Through these audits, we prevent pricing that deviates from market realities, establishing a fair trading environment for both buyers and sellers. We strive to maintain prices within a “reasonable range” and ensure price stability.

If the price set by the seller is significantly above or below market value, our team contacts the seller to communicate the “Recommended Medbidding Sales Price.” This process is conducted to accelerate the sales process through accurate pricing. We provide realistic price suggestions appropriate for the market. We do not allow either the buyer or the seller to be disadvantaged regarding price.

For the security of our members, price suggestions are provided based strictly on the information detailed in the ad. We are unable to offer price suggestions before an ad is created on the platform.

The recommended Medbidding sales price is the price suggested by our engineers considering the market conditions, so that the products added to the Medbidding platform can be sold quickly. Recommended prices include Medbidding brokerage commission. We aim to maintain market prices thanks to the recommended Medbidding sales prices. Due to our responsibility in this regard, we cannot allow too low or too high prices. We protect the rights of buyers and sellers by trying to keep prices in a reasonable range.

Ads added are checked in detail by our engineers. If the price set by the seller is well below or above the market price, our engineers will contact the seller and report “the recommended Medbidding sales price”. This way we maintain market prices. We do not allow neither the seller nor the buyer to suffer from the price issue.

There are many factors that affect the sales speed of secondhand medical devices. The most important is the selling price. There are many price alternatives on the market. For this reason, if you determine the selling price of the device below the market price, the process can be accelerated. You can contact Medbidding engineers to get advice about “the recommended Medbidding sales price”.

The most effective way to increase the sales speed of used medical products is to set a competitive price; other options include upgrading your listing to Starred or Approved status. You can use the following methods to maximize your sales potential:

Accurate Pricing: Setting a price that is more favorable compared to market conditions accelerates the process. Our expert engineers can review your listing and provide guidance on the “Recommended Medbidding Sales Price.”

Detailed Content and Visuals: Providing complete technical specifications and clear visuals creates a professional image. Transparent information directly speeds up the buyer’s decision-making process.

Starred Product Listing: This allows your listing to stand out on the platform and makes your contact information directly visible to buyers. Instant communication with buyers is the fastest way to finalize a sale.

Approved Product Listing: Products that have undergone prior technical inspections provide full confidence to buyers. These products are prioritized across the platform and are more preferred due to their fast delivery advantage.

After adding your product listing, you can contact us at any time to improve your sales strategy.

Hundreds of new requests coming to our platform are filtered by our engineers. Requests that are likely to result in sales are forwarded to our members through the Medbidding Supplier System and the products are expected to be added to the platform. When the ads of the requested products are added to the Medbidding platform, the buyers are contacted by our engineers.

Current demands are included in the list of requested products. If you have these products and want to sell them, you can add them to the platform as an ad. You can also add your secondhand medical product demands that do not have an active sales ad on the platform to the list via the contact form below. You can also follow the Whatsapp Medbidding channel to receive notifications.

Secondhand medical product requests are listed on this page » https://medbidding.com/my-account/supplier-system/

We have been serving in the medical device sector since 1988. We protect the rights of buyers and sellers. All processes are managed transparently. The Secure Payment system protects your money and property. Products are inspected before delivery. Our unbiased AI robots create an evaluation report for each product.

Experience and Reliability: We have been serving with our team specialized in the medical device sector since 1988. Providing a safe shopping experience is one of our top priorities.

Process Management: We manage all processes transparently. Requests pass through our filter. Only serious bids are forwarded. You won’t waste any time.

Approval Mechanism: During the sales process, we receive written or verbal confirmation from both the buyer and the seller for each transaction. This approach protects the rights of both parties.

Secure Payment System: The buyer pays Medbidding. Products are inspected by our expert engineers before delivery to the buyer. The seller is paid after the products are delivered to the buyer.

Technical Expertise: We offer free technical expertise service. Our unbiased AI robots create an evaluation report for each product. All products sold are inspected and reported by our expert engineers before delivery.

Problem Solving: In case of any problem, we undertake to investigate all possibilities for an amicable solution together with you. You can reach us through our communication channels. We would be happy to assist you.

There are no restrictions on individuals, companies, institutions, organizations, or countries on the Medbidding platform. You can sign up as an individual or a corporate member. Memberships can be made, bids can be placed, and sales ads can be added from any country. The following people can use the Medbidding platform as both buyers and sellers:

Medical device traders
Biomedical technicians and medical device repairers
Medical laboratory officials
Hospital officials
Physicians who have a clinic or office
Owners of defective medical devices
Medical device users
Patients and their relatives
People in professional groups such as physiotherapists or dietitians
Hair salon, beauty and aesthetics center officials
Patient care center officials
Infirmary officials
Insurance company, assistance company, and health tourism company officials

The “Starred Product” feature is a paid promotional service that allows an ad to stand out among thousands of options on the platform.

The most important advantage of the service is that it allows buyers to reach the seller directly. The seller’s contact information (name, phone, e-mail) is published on the product page. In this way, potential buyers can reach the relevant seller without intermediaries, the communication process is shortened, and sales accelerate significantly.

These ads are listed at the very top of the home page, search results, and category lists.

A “Starred Product” indicates that the seller uses a paid promotional service to highlight that product.

The distinguishing feature of these ads is that the “Seller Information” box is active on the product detail page. Buyers can contact the seller directly using the phone and e-mail information in this area, ask questions, and make offers. Buyers can shop directly with the sellers of such ads.

The purchased “Starred Product” ad package remains valid for the preferred package duration (e.g., 30 days, 60 days). This period starts the moment the service is activated.

When the package period expires, the ad automatically reverts to standard status, and the “Seller Information” box containing the seller’s contact details is removed from the page. A new package can be purchased to extend the duration.

The standard duration of the service may vary by category. The standard package duration is 60 days; however, 30-day packages are also available in some categories. In some cases, an additional 5 or 15 days of free time may be provided by Medbidding in addition to the standard duration. You can contact the Medbidding team to request free additional time.

The “Starred Product” service is a premium feature that offers sellers the privilege of highlighting their ads and directly publishing their contact information. This transparency helps the seller prove their reliability while allowing buyers to contact the seller directly.

In other ad types, the seller’s contact information is kept private.

Yes, the “Starred Product” service is valid across all language options on our platform.

Our system is quite intelligent in this regard. When you purchase the service, the “Starred Product” feature automatically activates in all language versions of your ad. This way, you can easily reach international buyers.

The expiration of a “Starred Product” period is understood by the disappearance of the yellow label on the ad and the “Seller Information” box.

The process is entirely automatic. When a “Starred Product” ad expires, it is converted to a standard ad type by the system. With this conversion, the “Seller Information” box on the product page disappears, and the ad reverts to its normal appearance. This process is performed automatically by the system every day.

Yes, existing ads with standard status can be upgraded to “Starred Product” status at any time.

No, the “Starred Product” service is valid for only a single ad, and the remaining time cannot be transferred to another ad.

The service package is defined by the ID number of the ad. If the ad is sold before the package period expires (e.g., on the 3rd day), it indicates that the service has successfully achieved its purpose. In this case, the remaining time (e.g., 27 days) cannot be frozen, refunded, or transferred to another product ad.

No, cancellation or refund is not possible from the moment the payment is made for the “Starred Product” promotion package.

Since the “Starred Product” service is a digital service performed immediately, no cancellation or refund is made. As soon as the payment is made, your ad is highlighted, and your contact information becomes accessible. Even if the service period (e.g., 30 days) continues, the visibility and data sharing advantage provided by the service is considered used immediately. Therefore, the refund procedure is not applied after the purchase transaction.