Maintenance
With our fully equipped technical service, we provide guaranteed maintenance, troubleshooting, and repair services for medical devices. We provide preventive maintenance services that should be performed regularly to reduce the risk of failure in medical devices. Preventive maintenance helps avoid future failures before they occur. It ensures the safety of the patient, the companion and the medical staff.
Maintenance periods are different for each type of device. Regular maintenance provides economic benefits in the long term as it prevents costly failures that may occur. Since troubleshooting is also performed during maintenance, possible dangers and more costly failures can be prevented.
The device is reported with its serial number and identification. Mechanical and electronic sections are cleaned. Consumable parts are renewed. The device is tested to determine whether it is suitable for use. In addition, if there is a failure in the device, preventive solutions are offered.
We can provide all our services on local, national and international scales. Please contact us for more detailed information about our services.
Battery
We offer solutions for the production of medical device batteries and the repair of faulty batteries. We act in accordance with international standards in our production and repair processes. In this way, we aim to keep the performance and safety of the devices at the highest level.
We produce medical device batteries using Li-ion, NiMH, and other suitable battery technologies. We optimize each battery for long life. We design and produce high-performance batteries that devices need, prioritizing quality and durability. We offer long-lasting and reliable batteries suitable for the features of each device.
We provide professional repair services for your faulty or degraded batteries. We carefully measure the resistance and charge holding capacities of faulty batteries. Then, if necessary, we restore the performance by performing cell replacement, circuit board repair and capacity tests. Our experienced technical team meticulously analyzes each brand and model battery and solves the problem. We examine the faulty batteries of medical devices in detail and repair them, ensuring that the devices work smoothly again.
We offer battery performance analyses and technical consultancy to our customers. After production and repair, each battery is tested for compliance with international standards such as IEC and CE. Safety, overheating, and short circuit protection are our top priorities, ensuring the safety and longevity of medical device batteries.
We can provide all our services on local, national and international scales. Please contact us for more detailed information about our services.
Storage
We store medical devices in safe and controlled warehouses. Our storage areas are specially designed to protect the devices from both physical effects and environmental conditions.
We offer storage service free of charge for devices whose ads are added to the Medbidding platform.Thanks to this service, we can speed up the sales process. Devices are stored safely while preparing for the sales process. All stored medical devices are labeled, recorded, and prepared to be presented to potential buyers. Devices can be easily accessed when requested.
We can store your second-hand products in our warehouse until they are sold. You do not pay a storage fee while your products are in our warehouse. The products delivered to our warehouse are physically checked by Medbidding engineers and the ads of these products are marked with the “Medbidding Approved” label.
“Medbidding Approved” products stand out throughout the platform and are listed as a priority. These products, which are more reliable because they are checked and approved, are preferred by buyers. Since their technical checks are done in advance, they can be delivered quickly. In this way, we can speed up the sales by shortening the operational processes.
In order to add a “Medbidding Approved” product ad to the platform, your device must be physically checked by our engineers. After adding the sales ad to the platform, you must bring the device yourself or deliver it to our store via a cargo company.
Your device is received by our engineers with a report. It is kept in our warehouse to be sold on your behalf. After the device is checked, your ad is updated and you are informed. The “Medbidding Approved” label is added to the ads of products that have been physically checked by Medbidding engineers.
We can provide all our services on local, national and international scales. Please contact us for more detailed information about our services.
Support
We can solve problems related to malfunctions, repairs, and usage by providing support services at our facility, at your location, or remotely. In this way, we can quickly resolve many simple malfunctions and usage-related problems.
Thanks to our video, audio and written communication channels, we can provide the support needed instantly. Since the support provided remotely is both faster and less costly, it allows us to keep customer satisfaction at the highest level.
Our live support and Sesan Forum platforms are among our written support tools. Since we have created a permanent source, it is possible to easily access the information needed. In this way, we aim to provide the correct information flow needed by the healthcare sector.
By remotely directing the technical teams of our corporate customers, we can quickly intervene in the problems experienced in the devices. We can facilitate service processes by remotely detecting the faulty part. We can carry out repair and part replacement processes with remote training and guidance. In this way, we can seriously reduce the service costs of devices that cannot be transported domestically and abroad. We can provide support to our corporate customers as well as our individual customers via video calls.
We can provide all our services on local, national and international scales. Please contact us for more detailed information about our services.
Education
We attach great importance to communication and information sharing. By taking care to use all communication channels effectively, we aim to establish a continuous and strong bond between our members, customers, dealers, suppliers and employees. We also try to convey our knowledge and experience to a larger audience with the training events we organize free of charge. We take incoming requests into consideration when determining training topics.
We broadcast our events on social media platforms and digital environments. We instantly share our live broadcasts over the internet with everyone. You can find live broadcast recordings on our social media accounts. You can participate in future events by registering for free.
If you would like to support our events voluntarily, please contact us. We kindly ask you to convey your ideas, requests and wishes regarding training topics to us.
We provide on-site or remote usage training for all medical products purchased from us or elsewhere. Our training services are provided completely free of charge.
We can provide all our services on local, national and international scales. Please contact us for more detailed information about our services.
Secure Payment
We provide complete financial and operational security in the second-hand medical device trade. For this purpose, we offer the “Secure Payment” service. This free service protects the rights of both parties by securing the buyer’s money and the seller’s product. In case of a problem, we guarantee the return of the product to the seller and the refund of the payment to the buyer.
No additional fee, full assurance. We do not charge any additional fee for this service. The Secure Payment system is a standard assurance mechanism offered by Medbidding. In this way, you get complete security and transparency without incurring extra costs in your medical device purchase and sale processes.
The process begins with the buyer depositing the agreed amount as listed in the ad into Medbidding’s Secure Payment account. In this way, the buyer’s money is secured. Then, our expert team performs a technical expertise of the product and the product is delivered to the buyer. Then, the payment is transferred to the seller’s account with the assurance of Medbidding.
Thanks to this system, buyers know that the money they pay is safe until they receive the product. Sellers are sure that the payment will be made to the seller with the assurance of Medbidding after sending their product. Thus, considering the high value of medical devices, the risks for both parties are eliminated.
Our Secure Payment service offers transparency at every stage of the transaction. In case of a possible dispute, Medbidding steps in and acts as a neutral arbitrator, ensuring that the problems are resolved in the most fair way. In this way, you will have complete peace of mind in the medical device purchase and sale processes.
We can provide all our services on local, national and international scales. Please contact us for more detailed information about our services.
Cable
We manufacture and repair the cables required for the safe operation of medical devices. We offer high-quality, durable and reliable new cable solutions for devices with worn or missing cables. We also provide repair services for your deformed or faulty cables. We can detect and repair problems such as cable breaks, insulation cracks and connection problems. In this way, we can save you from the cost of new cables and reduce your costs by extending the life of old cables.
If you have a cable, we can use the sample cable to produce a new cable that is fully compatible with the device. We design the new cable to fit the device perfectly with the appropriate connectors. If there is no sample cable, we carefully examine the input ports of the device. We create the appropriate cable by analyzing features such as port type (e.g. BNC, FC, SC, LC), connection type and size.
These cables have high conductivity and insulation properties. They are manufactured from materials that comply with medical standards. Copper or copper alloy conductors are used in the cable content. Copper conductors provide high conductivity (99.9% and above) and low resistance. Teflon (PTFE), silicone or high-strength PVC are used as insulation materials. Multi-layered protection and wire structures provide protection against electromagnetic interference.
Basic performance tests such as electrical conductivity, insulation resistance and flexibility are performed after production or repair. Durability tests are performed especially for medical applications. In this way, we can achieve the highest quality and safety standards.
We can provide all our services on local, national and international scales. Please contact us for more detailed information about our services.
Calibration
Calibration is the process of measuring the accuracy of the system with a test/measuring instrument, determining and reporting deviations using a reference measurement standard or measurement system of known accuracy under specified conditions.
People often do not realize that medical devices can treat or measure incorrectly. Most people think that it is enough for the devices to be in working condition. Only in the event of a malfunction is it desirable to have the devices serviced and repaired. However, this may not be enough. After repair, the devices should be calibrated. If there is a deviation in the measurements, the device should be corrected.
Regardless of the type, all medical devices should be checked at certain intervals. Devices should be used by paying attention to the deviations and uncertainties determined according to the calibration report. This is necessary to improve the quality of the device’s usage.
Measurement reliability is critical in the field of medical devices. Measurement reliability ensures that the diagnosis is correct and the treatment to be applied gives the best result. Since 1988, our company, which has specialized in the medical device sector, especially in the field of technical service, organizes calibration services with this approach. Calibration processes are reported with labels and documents. Our teams can perform tests and measurements on the site of the device if necessary.
We can provide all our services on local, national and international scales. Please contact us for more detailed information about our services.
Installation
We can provide the required installation and post-installation training services for devices at our facility, at your location, or through remote support. The installation processes are carried out by our expert technical team.
We provide paid or free installation services. We can perform disassembly, transfer and assembly on all the devices we can provide service for.
We also carry out the installation of devices that will be integrated into existing systems in places such as clinics, hospitals, ambulances, palliative care centers and homes.
We can provide all our services on local, national and international scales. Please contact us for more detailed information about our services.
Repair
With our fully equipped technical service, we provide maintenance, troubleshooting and repair services for medical devices with a guarantee. Spare parts that may be required for repairs are also provided by us.
Our expert team provides repair services with advanced technology facilities at the location of the device or in our technical service. Transactions are carried out by us with great care for all devices with or without a guarantee. As an authorized service provider for the brands we sell, we can finalize transactions without keeping our customers waiting.
The technical service to be provided for medical devices must be in accordance with the standards and of high quality. In order to provide the desired quality, both the people performing the service and the equipment used in the service are very important. In addition, calibrations must be made during the final checks of medical devices whose service operations have been completed. In this way, the accuracy of the service operations of the devices is reported.
Our company is ready to provide repair and technical service services for medical devices in every field, both domestically and internationally. Thanks to our digital infrastructure, all transactions are reported transparently and tracked retrospectively. Our expert staff will be happy to support our customers at any time they want.
We can provide all our services on local, national and international scales. Please contact us for more detailed information about our services.
Packaging
Our expert team provides safe packaging services for medical devices, ensuring their highest level of protection during transportation and storage. Thanks to this service that we provide in accordance with the standards, products are not damaged and financial risks are reduced.
We make special packaging for each medical device. We choose the right materials according to the sensitivity of the product. We provide full protection against external factors such as humidity, temperature and impact. We apply all necessary packaging standards so that the devices can reach their destination safely. When necessary, we can disassemble the parts of the devices and package them separately.
With correct labeling and tracking, we can quickly prepare the medical device inventory for shipment. We can ensure that the products to be transferred are stored in boxes or cases appropriate to their content and the destination they will be sent to. Thus, we can ensure that logistics operations are safe and fast.
We can provide all our services on local, national and international scales. Please contact us for more detailed information about our services.
Technical Expertise
We offer a free technical expertise service. All products you purchase are checked and reported by our expert engineers before delivery. If the product is as stated in the ad, it is delivered to the buyer.
The correct operation of second-hand medical devices is critical for patient safety and treatment success. This service reveals the true technical condition of the device, allowing both the buyer to make the right investment and the seller to present the value of the device transparently. Early detection of potential malfunctions helps prevent major problems from occurring in the future. We offer a comprehensive technical expertise service in order to provide complete confidence in medical device purchasing and selling processes. We provide this important service free of charge for devices sold through our platform.
Our expert technical team meticulously examines each medical device. It makes a comprehensive assessment covering technical details such as the functional condition of the device, performance values, calibration requirements, durability of its parts and possible wear.
As a result of the expertise, a transparent and understandable report is prepared about the technical condition of the device. This report is an objective source of information for both the buyer and the seller. Thanks to our free technical expertise service, you can carry out second-hand medical device purchase and sale transactions with peace of mind, in an informed and safe manner.
We can provide all our services on local, national and international scales. Please contact us for more detailed information about our services.
Transfer
We provide safe and fast transfer of medical devices. Our expert team takes the necessary precautions to prevent damage to the devices during transportation. In this way, the devices can be made ready for operation at the new location without any problems and in the shortest time.
We take into account the sensitivity of the devices during transportation. Our packaging and transportation equipment provides high protection against vibration and impacts. In addition, we prevent the devices from deteriorating by taking into account the appropriate temperature, humidity and other environmental conditions. If necessary, the devices are disassembled and transferred by our expert engineers.
The transfer process from planning to delivery is carried out quickly and regularly by our expert teams. The number of personnel required for transportation and the necessary equipment such as cranes are planned in advance.
We can provide all our services on local, national and international scales. Please contact us for more detailed information about our services.
Backup Device
We know how important the treatment process is. For this reason, we can provide spare devices for the devices we sell, either free of charge or for a fee. In this way, we ensure that the treatment continues without interruption. Our customers who receive maintenance, repair or calibration services can benefit from this service.
Our spare medical device service is provided for both devices under warranty and those out of warranty, if the appropriate conditions are available. We can provide spare device service for all devices used in hospitals or at home.
We aim to provide safe and uninterrupted healthcare services by preventing possible disruptions that may occur during the treatment process for our individual and corporate customers. Whether it is an emergency or planned maintenance or repair, we try to provide service by prioritizing customer satisfaction.
We can provide all our services on local, national and international scales. Please contact us for more detailed information about our services.
Spare Part
We provide durable and high-quality spare parts suitable for the model of medical devices. We can offer spare parts as new or second-hand. We provide reliable solutions by determining the most suitable option for the devices.
If requested, our expert team can perform the assembly of the spare parts thanks to our repair service. During the assembly, processes are carried out in accordance with the quality of the parts and technical requirements.
Using the Medbidding Supplier System, we can search worldwide for spare parts that are either unavailable on the market or difficult to obtain. We can obtain the parts needed from reliable suppliers in the shortest time. In this way, we can eliminate the loss of time.
We can provide all our services on local, national and international scales. Please contact us for more detailed information about our services.